--- title: "Cheevee Account Terms" description: "The terms for your Cheevee account: one account for every app, signing in and security, using it with Cheevee Health, and deleting your account." canonical_url: "https://cheevee.app/terms" locale: en meta: "og:description": "The terms for your Cheevee account: one account for every app, signing in and security, using it with Cheevee Health, and deleting your account." "og:image": "https://cheevee.app/og/og-hub-en.jpg" "og:image:alt": "Cheevee: Your health hub lives at Cheevee. The Cheevee Health app icon with cards for this morning's readiness of 78, ready to train, and last night's sleep of 7h 42m." "og:image:height": "630" "og:image:width": "1200" "og:title": "Cheevee Account Terms" --- > Index of every page on this site: [llms.txt](https://cheevee.app/llms.txt) # **Cheevee Account Terms** Last updated November 12, 2026 These terms are an agreement between you and Cheevee for using your Cheevee account, the one account for every Cheevee app, and this website. Each app has its own terms on top of these. We have written them to be read without a lawyer, but they are binding, so please read them in full. ## **1. This agreement** In these terms, “we” means Cheevee, “account” means the Cheevee account, “app” means a Cheevee app that uses this account (today, Cheevee Health), “service” means the account, signing in and this website, and “you” means the account holder or a user of the service. By signing up or signing in, you accept these terms. The Cheevee Account Privacy Policy explains how we look after account data. If you don’t accept these terms, please don’t sign up or use the account. When you join an app, that app’s terms apply too; where these terms and an app’s terms say different things about using that app, the app’s terms apply. Accepting terms is not consent to keep health data: the app asks for that separately, and you can withdraw it at any time. ## **2. Who can have an account** You must be at least 13. If you are under 20, you need a parent or guardian’s consent. An account belongs to one person, and one email can have only one account. Use your real name and an email you can read, since verification links, set-a-new-password links and security notices go there. Don’t sign up for someone else or with an email that isn’t yours. ## **3. One account for every app** A Cheevee account uses the same email and password in every Cheevee app. Your name, email, password and language belong to the account: change them in one app and the change applies in every app. Signing up in an app joins that app straight away; signing up on this website creates the account only, and you join an app later. To use another app with the same account, sign in there and accept that app’s terms first; there is no new sign-up. Each app has its own data, kept apart, and one app doesn’t read another app’s data. Today Cheevee has one app, Cheevee Health. When there is a new app, we will update these terms before it is available. ## **4. Signing in and account security** You sign in with your email and password only. Keep your password secret, don’t use it anywhere else, and don’t let anyone else use your account. You are responsible for what happens under your account. We never ask for your password by email or any other channel. To protect your account, five wrong passwords in a row lock sign-in for 15 minutes, and a session expires after 30 days without use and at the latest 180 days after sign-in. Changing your email or password and deleting your account need your current password. If you think someone else is using your account, or you get a notice about a change you didn’t make, change your password in the app or on this website’s account page straight away (other devices are signed out) or set a new one through the forgot-password link (every device is signed out), then tell us. ## **5. Using it with Cheevee Health** Cheevee Health works without an account. You need one only for features kept with your account: journal entries, nightly sleep logs, syncing your wake-up goal and notification settings between devices, and Cheevee Health Plus. These records are kept on the server only after you give explicit consent in the app. Cheevee Health Plus belongs to the Cheevee account signed in when you buy it, is bought and renewed through your Apple ID, and is covered by the Cheevee Health terms. Deleting your account from Cheevee Health, or deleting your Cheevee account, doesn’t cancel the subscription; cancel it in your Apple ID settings. Using Cheevee Health is also covered by the Cheevee Health Terms of Service, including that the app is not medical advice. ## **6. Acceptable use** Use the service lawfully and for personal use only. Don’t access or try to access anyone else’s account, guess passwords, create accounts automatically or in bulk, get around the limits on repeated attempts or other security measures, or interfere with or disrupt the service. If you find a security vulnerability, please tell us at the email at the end of this page before telling anyone else, and don’t access, change or delete anyone else’s data. ## **7. Deleting your account from an app, and deleting your Cheevee account** You can stop using an app at any time; deleting it from your device doesn’t close your account. In an app’s settings you can delete your account from that app, which deletes your membership and all your data in that app at once. Your Cheevee account stays, and you can join again with the same email and password, but the earlier data doesn’t come back. You can delete your whole Cheevee account in any app’s settings, or by emailing us from your account’s email. Deleting the account deletes your data in every app you joined at once, signs out every device in every app, and can’t be undone, as the Cheevee Account Privacy Policy explains. ## **8. Accounts that belong to no app** If your account no longer belongs to any Cheevee app, including an account signed up on this website that hasn’t joined an app, we keep it for 365 days in case you come back or join, then delete it for good, emailing you a warning with the deletion date at least 30 days before. If you join an app before that date, the account isn’t deleted. ## **9. Suspending or closing accounts** We may suspend or close an account that breaks these terms or an app’s terms, that is used in a way that could harm others or the service, or when the law requires it. Closing an account deletes it and its data as the privacy policy explains, and we will tell you at the account’s email where we can. ## **10. Running and changing the service** We may improve the service and add, change or remove features. We aim to keep it working well, but we don’t promise it will always be available or free of errors. If we are going to stop running the account service, we will tell you by email in advance. ## **11. Disclaimer** As far as the law allows, the service is provided as is and as available, without warranties of any kind, including fitness for a particular purpose. ## **12. Limitation of liability** As far as the law allows, we are not liable for indirect, incidental or consequential loss, including loss caused by someone else using your password because it wasn’t kept secret. Nothing in these terms limits liability that the law doesn’t allow to be limited, such as for gross negligence or wilful misconduct. ## **13. Changes to these terms** We may change these terms, and the date they were last updated is always shown at the top. If you keep using your account after a change, you accept the new terms. ## **14. Governing law** These terms are governed by Thai law. If something goes wrong, please contact us first so we can sort it out together. ## **15. Contact us** Questions about these terms? Write to us at the email at the end of this page. ## **Each app’s documents** What each app keeps, and the terms for using it, are in that app’s documents. - [Cheevee Health Privacy Policy](https://cheevee.app/health/privacy) - [Cheevee Health Terms of Service](https://cheevee.app/health/terms) Questions about this document: [**cheevee.app@gmail.com**](mailto:cheevee.app@gmail.com) ```json {"@context":"https://schema.org","@graph":[{"@id":"https://cheevee.app/#website","@type":"WebSite","inLanguage":"en-US","name":"Cheevee","url":"https://cheevee.app/","publisher":{"@id":"https://cheevee.app/#identity"},"workTranslation":{"@id":"https://cheevee.app/th#website"}},{"@id":"https://cheevee.app/terms#webpage","@type":"WebPage","dateModified":"2026-11-12","description":"The terms for your Cheevee account: one account for every app, signing in and security, using it with Cheevee Health, and deleting your account.","name":"Cheevee Account Terms","url":"https://cheevee.app/terms","breadcrumb":{"@id":"https://cheevee.app/terms#breadcrumb"},"isPartOf":{"@id":"https://cheevee.app/#website"},"potentialAction":[{"@type":"ReadAction","target":["https://cheevee.app/terms"]}],"primaryImageOfPage":{"@id":"https://cheevee.app/#logo"}},{"@id":"https://cheevee.app/#identity","@type":"Organization","name":"Cheevee","url":"https://cheevee.app/","contactPoint":{"@type":"ContactPoint","contactType":"customer support","email":"cheevee.app@gmail.com","availableLanguage":["th","en"]},"logo":{"@id":"https://cheevee.app/#logo"},"sameAs":["https://lin.ee/Ocbwiw4"]},{"@id":"https://cheevee.app/terms#breadcrumb","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","name":"Cheevee","item":"https://cheevee.app/","position":1},{"@type":"ListItem","name":"Cheevee Account Terms","item":"https://cheevee.app/terms","position":2}]},{"@id":"https://cheevee.app/#logo","@type":"ImageObject","caption":"Cheevee","contentUrl":"https://cheevee.app/apple-touch-icon.png","inLanguage":"en-US","url":"https://cheevee.app/apple-touch-icon.png"}]} ``` ## Sitemap See the full [sitemap](https://cheevee.app/sitemap.md) for all pages.